When purchasing from the Skirting Online website you are agreeing to the following terms and conditions. Please take time to read through them:
Skirtingonline.co.uk accepts payment by many different means which include by credit card, debit card, cheque or by bank transfer. We will not accept liability by any charges made by banks for bank transfer services.
When you place an order with skirtingonline.co.uk you are making an offer to buy goods. Upon receipt of your order we will check the price and availability of the goods. If we accept your order we will send you an e-mail which confirms that a contract has been made between us. In the unlikely event that the goods are no longer available or that we have made a pricing, or a descriptive mistake, we will advise you of this and there will be no contract between us. We will not take payment from you until we have accepted your order. Once payment has been received your order will be processed.
Prices and tax
The prices shown for all of the goods exclude VAT (which is chargeable at 20%), postage and packaging. These charges are included in the checkout prior to confirming your order.
Delivery Services and charges (all prices are exclusive of VAT)
Our Standard Delivery service provides delivery within 3 to 6 working days. Deliveries are made approximately between the hours of 8am and 6pm.The cost of the service is dependent on weight and is charged at:
Under 25kg @ £11.95
25kg - 50kg @ £19.95
50kg – 100kg @ £34.95
100kg and over @ £45.95
All charges will be advised beforehand in your basket. Additional delivery services are available at additional costs, which are detailed below:
Our Express delivery service is charged at an extra £15.00
Our Saturday delivery service is charged at an extra £30.00
All delivery services could be made by a small lorry or a van so it is assumed that the delivery address will be accessible. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width restriction, it is within a “Red route” or there are any time zone restrictions please inform us at the time of the order to discuss alternative delivery options.
We will require a person over the age of 18 to sign for goods as proof of receipt. Although we recommend you sign for your own goods, it is not required that the signature be from the specified recipient. Should you be unable to sign at the time of delivery the courier will try to leave a card stating that delivery had been attempted and the whereabouts of the shipment. In any event the courier will attempt to redeliver the goods the following working day. If you fail to sign for the product and it is eventually returned to us you will be liable for any additional costs incurred for the goods being returned. The returned delivery charge for failed deliveries is a £30.00 minimum or £0.70 per kg, whichever is the greater.
It is important to check the packaging for any visual damage to the goods. If you are unfortunate enough to receive damaged goods or there are missing items please make sure it is noted on the courier’s paperwork. We also strongly suggest that you contact us directly as soon as possible to make sure that we are aware of the problem.
We cannot be responsible for any consequential losses, therefore, we advise against booking installers until goods have been received and checked.
All the delivery methods are made to kerb side due to insurance guidelines so please arrange for adequate help to carry goods into your property.
Please be aware that we only deliver to UK mainland addresses, unfortunately we are unable to deliver to Northern Ireland, Scottish Islands, Isle of Man, Isle of Scilly, Jersey, Guernsey and BFPO (British Forces Post Office) addresses.
Returns and cancellations
We are sure that you will be pleased with your purchase from us, we take great pride in supplying top quality products, at great value, delivered on time. However, we are aware that sometimes things do not go to plan and we understand that people can change their minds.
If you wish to return any goods they must be complete, unused, and in “as new” condition. In addition you must ensure that they are packaged adequately to protect against damage. Unfortunately if you fail to take reasonable care of the goods before they are returned to us, and this results in damage we will have to charge accordingly.
Re-stocking fees apply to all returns. Our standard fee is 50% of the order total (minus delivery costs) but this can change if boards are damaged or if a collection fee is incurred.
If you wish to cancel your order within the 7 day period you must return the goods to us at your own expense. All returns must be accompanied by a valid returns authorisation number which can be obtained from our office. You will need to return the goods back to us via your chosen courier and must be returned to:
F.A.O. Warehouse Manager,
Unit 7 Gravelly Industrial Park
Please note that the above returns policy does not apply to any bespoke mouldings or custom made products. In this instance any refunds will be subject to a £30.00 administration charge as well as a 50% re stocking fee.
Applicable laws require that some of the information or communications that we send to you should be in writing. When using our site you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with the information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and that you acknowledge that all contracts, information and other communications that we provide to you electronically comply with any legal requirements that such communications be in writing.
The information contained in this website is for general information purposes only. The information is provided by skirtingonline.co.uk and whilst we aim to keep the information up to date and correct, if by mistake we misinform you about the accuracy, completeness, reliability, suitability or availability with respect to the website or the information, pricing, products, services or related graphics contained on the website for any purpose we will not be liable to supply that item to you, provided that we notify you before we despatch the item to you. In those circumstances, we will notify the correct information to you so you can decide whether or not you wish to order the item.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of skirting online. We do not monitor the content and have no control over the nature and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, skirtingonline.co.uk takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its content is copyright of skirtingonline.co.uk- © skirtingonline.co.uk 2013. The Company’s logo is a registered trademark of Skirting Online in the United Kingdom and other countries.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Law and Jurisdiction
Contracts for the purchase of Products through our website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non contractual disputes or claims) will be subject to the non exclusive jurisdiction of the courts of England and Wales.
Notification of changes
Skirting Online reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.